Xbox One online safety and privacy settings for parents and kids

Applies to: PrivacyXbox One

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Xbox One has age-appropriate controls and settings that you can adjust to suit your family’s needs. You'll be able to set what people can see about a profile, limit who your child can communicate with online, view status and gaming history, and more. You can access these settings from either Xbox.com or an Xbox One console—although to change settings for apps and content, you'll need to use the console. 

If you have an Xbox 360, see Xbox 360 privacy and online safety settings.

Note

If you're having trouble changing your child's settings, sign in to your Microsoft account and make sure that account is listed as an adult account in the child’s family group. Only an adult in the family group can change Xbox privacy and online safety settings for a child account.

Here's what you'll find on this page:

• Manage settings from Xbox.com
• Manage settings from your Xbox One console
• Manage privacy settings for apps
• Troubleshooting

For information about setting limits for screen time, age, and content, see Set content restrictions on Windows 10 and Xbox One, or you can sign in to your Microsoft account and manage your family group.

Manage settings from Xbox.com

You don't have to be at home to change settings for an account. Just go online and you can make changes from Xbox.com.

To change privacy and safety settings for yourself

1. Go to Xbox.com and sign in to your account (this must be an adult account).
   Note

   If you’ve forgotten your account email address or password, see the Lost Account Solution or the Lost Password Solution.
2. Select your gamertag.
3. Select Xbox settings. If you don't see this option, select More links  and then select Xbox settings.
4. Select Privacy & online safety.
5. Select either the Xbox One/Windows 10 Online Safety tab or the Privacy tab. Review the current settings and update any that you want to change.
6. Select Save before leaving or switching to another tab. If you don't save the changes before you move to the other tab, your changes won't be saved.

To change privacy and safety settings for a child

1. Go to Xbox.com and sign in to your account (this must be an adult account).
   Note

   If you’ve forgotten your account email address or password, see the Lost Account Solution or the Lost Password Solution.
2. Select the gamertag for your child's account.
3. Select Xbox settings. If you don't see this option, select More links  and then select Xbox settings.
4. Select Privacy & online safety.
5. Select either the Xbox One/Windows 10 Online Safety tab or the Privacy tab. Review the current settings and update any that you want to change.
6. Select Save before leaving or switching to another tab. If you don't save the changes before you move to the other tab, your changes won't be saved.
7. Have your child sign in and then sign out of their account to make sure the changes take effect.

Manage settings from your Xbox One console

You can also change your settings from your console.

To change privacy and safety settings for your account

1. Sign in to your Xbox.
2. Press the Xbox button  on your controller to open the guide, then go to System  > Settings  > Account.
3. Under Privacy & online safety, select Xbox Live privacy.
4. Choose a default, or customize your settings by selecting View details & customize.

To change privacy and safety settings for a child’s account

1. Sign in to your Xbox. 
2. Press the Xbox button  on your controller to open the guide, then go to System  > Settings  > Account.
3. Under Account, select Family settings > Manage family members.
4. Select the child whose settings you want to update.
5. Select Privacy & online safety, then choose default settings, or customize by selecting View details & customize.

Manage privacy settings for apps

When you download apps from the Microsoft Store, each app requires permission to access data from your console.

To allow an app to access your data

1. Press the Xbox button  on your controller to open the guide, then go to System  > Settings  > Account > Privacy & online safety > App privacy.
2. Give permission by selecting the check boxes next to your apps. 

If you’re signed in with a child account, you’ll need an adult to sign in and give permission for apps to access your data.

To allow an app to access a child's data

1. Sign in with your adult account.
2. Press the Xbox button  on your controller to open the guide, then go to System  > Settings  > Account > Family settings > Manage family members.
3. Select a child’s gamertag, then go to Privacy & online safety > App privacy to give permissions.

Troubleshooting

Need more help? See Troubleshoot changing online safety or privacy settings on Xbox One.

Notes

• If multiple gamers are signed in, apps can only access data that everyone has given permission for.
• When you give apps permission on an Xbox, permission is saved only on that console. If you use multiple consoles, make sure you give your apps permission on all your consoles.
• Get more help managing your family group. In some situations, you can sign in to your Microsoft account and grant an exception for a child account or manage age restrictions.